I have issues with the AmpliFi App on my iOS (Apple) device; what do I do?

Perform these steps:

  1. Press the home button on your device to exit the AmpliFi app.
  2. Double-click the home button to display all apps currently running on your device.
  3. Locate the AmpliFi app. Swipe up on the icon’s thumbnail to close the app.
  4. Locate the AmpliFi app icon and tap it to re-open the app.
  5. The app will reboot and reset itself; this fixes most issues.

If the issue persists, then perform a manual update of the AmpliFi app. Follow these steps:

  1. Locate your App Store application and tap it.
  2. Tap Updates.
  3. Locate the AmpliFi app and select Update.
  4. Wait for the update to finish, and then reopen the AmpliFi app.

If the issue still persists, please click Chat with us at the bottom of the screen for help.

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