Does the AmpliFi Androi app read my GPS position?
No, don’t worry. The app asks for Location permissions exclusively to find nearby AmpliFi routers. But there is no GPS street address or geographical location reading in our app.
Why does the AmpliFi Android app ask for Location permissions?
Google requires all apps to request users to grant Location permissions when performing discovery-related tasks. The AmpliFi app needs to request Location permission so your AmpliFi can be discovered by WiFi SSID (during setup), in network (when already set up) or when adding it in 3rd party mode via Bluetooth.
AmpliFi App needs Location permission only for these tasks - so Android allows the app to discover your AmpliFi router.
See more info on permission types in Google's official documentation:
Why does the AmpliFi Android app ask for Disk access permission when downloading support info?
Support info is first downloaded to your Android device before sending it to our Customer support for diagnostics. Android requires Disk access permission even for temporary downloads that will be shared with other apps (email, chats, instant messaging, etc).
Why can't the AmpliFi Android app discover my AmpliFi device anymore?
Check if you have disabled Location permission in your Android mobile's settings. That permission is required for the app to discover your AmpliFi device.
The way it works is:
- When a crash happens, an anonymous crash report is logged to the Google-owned crash reporting service: Firebase.
- AmpliFi developers are then notified about which part of the app crashed and on which Android version it happened, so it can be fixed in an efficient manner.