If you are experiencing unexpected power cycles (rebooting) with an AmpliFi product please read the following article. For issues with power adapters please follow this link.
Router
- Move the AmpliFi to a different outlet and test to see if the error persists.
- If you are using a power strip try moving the AmpliFi to a different outlet, and removing it from the power strip.
- Ensure the cable is securely plugged in to the router.
- If the reboots continue please submit a support file.
MeshPoints
- Move the MeshPoint to a different outlet.
- If you have multiple MeshPoints swap the bases if using the HD product line, this is not possible with Gamer's Edition models.
- If the reboots continue please submit a support file.