Troubleshooting

• How do I reset my router to the factory default settings?
• My mesh points are not connecting.
• My Internet is down; what do I do?
• The router display doesn't respond; what do I do?
• The router display has a lighting issue; what do I do?
• What do I do if I can’t see the router in the AmpliFi app?
• How do I retrieve my password if I forgot it?
• I have issues with the AmpliFi App on my iOS (Apple) device; what do I do?