Port Forwarding

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14 comments

  • Avatar
    David Sanchez

    i set up my port but still show closed

     

  • Avatar
    Brian

    Ok so I have decided to give my Amplifi another shot as an actual router and turned off bridge mode.  I went into the app on my iphone and tried entering a port forwarding rule for port 21.  Well port forwarding still doesn't work because it changed my rule from just port 21 to ports 22-21.  It also change port 8008 to ports 8008-8007. 

     

    I purchased my unit back in September and opened support tickets on issues with port forwarding and DHCP.  It does look like the DHCP issue has been resolved but not port forwarding.  Are you guys ever going to fix the port forwarding issues?

     

    My unit has firmware version 2.0.0 and my phone has version 1.3.0 (2). 

  • Avatar
    Michael Padgett

    So I have had the same problem. Originally the iphone app would turn my ports into decimals. Well now that's fixed, but it's still not allowing port access through from the internet. Internally it working just fine. You have got to get this fixed or you are going to have a ton of pissed off customers. I don't understand why this is so difficult to accomplish. 

  • Avatar
    Jarek

    Hey Michael, thank you for reaching out with your concern. We have created a new support ticket to address this issue. We will be reaching out to you very soon.

  • Avatar
    Will Lyles

    I am having the same experience and can't get ports to forward to my home security cameras. I have had a support ticket open for weeks and nobody will even bother to reply to my repeated emails. Awesome looking product, but I am severely disappointed in the support and lack of any sort of response.

  • Avatar
    Jarek

    Will, we appreciate your comment and thank you for reaching out to us with this information. Lookout for our reply to your request very soon so we can ensure that you receive the support you deserve.

  • Avatar
    David Sanchez

    I fix my proble I found the solution

  • Avatar
    Will Lyles

    What was your solution

  • Avatar
    David Sanchez

    I can't believe tech support didn't help me I have to fiend it my self I will post a detailed instructions how I fix mine

  • Avatar
    David Sanchez

    1.- go to the settings for the router
    2.- scroll down to the advance section
    3.- click on the DHCP server
    4.- click on static leases
    5.- click on the + symbol in the top right corner
    6- Name you lease and add the MAC address of the device you need to connect to
    7.-look for the IP address of the Device you need to connect to
    8.- clip the ✔️ On the top right corner to save
    9.- go back to DHCP server and look for lease validity click and select 1 year

    Once you do that your port forwarding should be go through make sure you do the port forwarding step let me know if you guys need more help

  • Avatar
    David Sanchez

    That solve my problem with
    Port forwarding for my security cameras and all other devices

  • Avatar
    Will Lyles

    Setting the static dhcp reservation worked. That's obviously some sort of bug that needs to be addressed. It's a shame that you were able to help me so quickly when support won't even reply to emails. Thank you!

  • Avatar
    David Sanchez

    You welcome I should get a reward from them cuz I save some customer for them lol I did something g that the creator of the router couldn't figure it out lol

  • Avatar
    David Sanchez

    It took me lot of work to figure it out but if it helps you guys is worth it

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